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Collection Agencies

If your educational loans have defaulted, it is important to keep the following in mind.

  • RIHEAA assigns a defaulted educational loan to a collection agency immediately upon default
  • You must make payment in full to your assigned collection agency or establish reasonable and acceptable payment arrangements with the agency

If you have any questions or concerns regarding your assigned collection agency you must contact Post Claim Assistance (PCA) at Salliemae Portfolio Management Services at 800-331-2314 or pca@salliemae.com.

Contact Information for Collection Agencies

GENERAL REVENUE CORPORATION (GRC)
11501 NORTHLAKE DR./PO BOX 495901
CINCINNATI, OH 45249
800-436-5262
WINDHAM PROFESSIONALS
PO BOX 1048
380 MAIN STREET
SALEM, NH 03079
800-394-4300
Regional Adjustment Bureau (RAB)
7000 Goodlett Farms Pkwy
Memphis, TN 38016
800-829-0250
Educational Credit Management Corporation
(ECMC)
Chapter 13 Bankruptcy
800-780-7997
EOS CCA
PO Box 207
Norwell, MA 02061-0207
877-290-0920

* Resources: Mapping your future ®, Common Manual
 

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